Privacy Policy

We may gather personal information from you through various means, including but not limited to when you visit our platform, create an account, place an order, complete a form, subscribe to communications, or engage with other activities, features, or resources available through our Services. You may be requested to provide, where applicable, your name, email address, postal address, or phone number.

You may browse certain portions of the Services without providing personal information. We will only gather personal information if you voluntarily provide it. You may decline to supply personal information at any time; however, doing so may limit your ability to participate in certain activities or access specific features of the Services.

We may automatically gather non-personal information whenever you interact with the Services. This may include your browser type, device type, operating system, internet service provider, technical connection details, and similar diagnostic or analytical data.

The Services may employ cookies and similar tracking technologies to improve your experience. Cookies are small files placed on your device for record-keeping and to remember certain preferences or usage patterns. You may configure your browser to reject cookies or to notify you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of the Services.

We utilize the information gathered from you for the following purposes:

To enhance support and assistance: Your information enables us to respond more effectively to your support requests and service inquiries.

To understand usage patterns: We may use aggregated data to analyze how users as a group interact with the features and resources available through the Services.

To improve the Services: We continually work to improve the Services based on the information and feedback we receive.

To process transactions: Information you provide when placing an order is used solely to fulfill that order. We do not share this information with external parties except as necessary to deliver the service.

To send periodic communications: The email address you provide may be used to send information and updates related to your account or orders, as well as to respond to inquiries or requests. If you opt in to our mailing list, you may receive additional communications such as product updates, news, or related information. You may unsubscribe at any time by following the instructions included in each email or by contacting us through the Services.

We implement appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, login credentials, transaction details, and data stored within the Services.

Sensitive data exchanges between the Services and your device occur over SSL-encrypted communication channels and are protected with digital signatures.

The Services may contain links to websites or services operated by third parties, including partners, suppliers, advertisers, or other external entities. We do not control or assume responsibility for the content, privacy practices, or policies of any third-party websites or services. Your interaction with any third-party website or service, including those linked from the Services, is governed by that third party's own terms and privacy policies.

Advertisements displayed within the Services may be served by third-party advertising partners who may use cookies. These cookies allow ad servers to recognize your device and compile non-personal information about you or others using your device, enabling them to deliver targeted advertisements. This Privacy Policy does not govern the use of cookies by third-party advertisers.

We reserve the right to revise this Privacy Policy at any time at our sole discretion. When changes are made, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how your information is being handled. You acknowledge and agree that it is your responsibility to review this Privacy Policy from time to time and to be aware of any modifications.

By using the Services, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please discontinue use of the Services. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

You may deactivate your account and request deletion of your data by navigating to your user profile, selecting the Settings tab, and choosing "Deactivate your account."

Upon deactivation, your data will be retained for 30 days before being permanently removed. You may reactivate your account at any point within this 30-day period by logging back in.

All associated data including bots, subscriptions, configurations, strategies, and other user content will be deleted upon permanent removal.

You do not need to deactivate your account to update your username or email address.

The Services are not provided by a regulated financial entity. Cryptocurrency trading, including automated bot trading, involves substantial risks. Past performance is not indicative of future results. Any profit figures displayed within the Services are for illustrative purposes only and may not reflect actual outcomes. You should only engage in automated trading if you possess sufficient knowledge or have consulted with a qualified financial advisor.

To the maximum extent permitted by applicable law, we shall not accept any liability whatsoever to any person or entity for (a) any loss or damage, whether in whole or in part, caused by, arising out of, or in connection with transactions involving the Services or any software provided through the Services; (b) any direct, indirect, special, incidental, consequential, punitive, or exemplary damages of any kind; or (c) any loss of profits, revenue, data, goodwill, or anticipated savings.

Content available through community features, social trading, or user-generated areas of the Services is created by users and does not constitute advice or recommendations. Profits or results displayed in any marketplace or community area are not indicative of future performance.

By using the Services, you acknowledge and accept the inherent risks involved in cryptocurrency trading and agree to hold us harmless from any liabilities, claims, damages, or losses incurred. It is your responsibility to review and understand our Terms of Service before using the Services or engaging in any trading activities. We strongly recommend consulting legal and financial professionals for personalized advice based on your specific circumstances.

If you have any questions regarding this Privacy Policy, the practices of the Services, or your interactions with the Services, please contact us at legal at cryptorobot.ai.